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Adeli Torres

Regional Account Manager – Central States and Canada

Ms. Torres joined Track Group in 2023 as an Electronic Monitoring Technician and quickly demonstrated her capabilities, leading to her promotion to Case Manager. Her exceptional performance and client management skills swiftly earned her the role of Central Region Account Manager. In this capacity, she effectively managed a caseload of over 100 clients, ensuring compliance.

Her current role as a Regional Account Manager, involves not only managing client relationships and ensuring compliance with contractual obligations, but also driving the continuous improvement of Track Group’s services to meet the evolving needs of her clients. Her combination of her leadership, technical expertise and commitment allows her to provide comprehensive support to Track Group’s partners, ensuring the effective implementation and management of electronic monitoring solutions.

Ms. Torres holds a bachelor’s degree in Criminal Justice from Indiana University, a, which enhances her ability to understand and address the complex needs of her clients and provide tangible solutions.