Regional Account Manager – Central
Ms. Torres joined Track Group as an Electronic Monitoring Technician in February 2023 and advanced to Case Manager in June 2023. Her success in client management and technical support resulted in her appointment to Central Region Account Manager in April 2024. With a Bachelor of Criminal Justice from the University of Indianapolis, Ms. Torres adeptly managed a caseload of over 100 clients and ensured compliance while contributing to company profitability through diligent fee collection. Her proficiency in various software platforms, including BacTrack, Informer, ITK, and QMS, facilitated accurate client monitoring and troubleshooting. Ms. Torres’ dedication to equipment integrity and client success underscores her commitment to excellence in electronic monitoring programs.
